The skinny: Google has partnered with Acer, Samsung, and Verizon Wireless to bring us a lightweight (both in form factor and in processing power) mobile computer which is supposed to fill the gaping void that was not created when the iPad replaced the netbook. It’s basically an interface for the Google Chrome browser and its add-ons.
Google Chromebook is “Always connected.” Yeah, whatever. I don’t buy it, and apparently neither does Google.
Obviously, I’m not a fan of this idea; I don’t trust the cloud enough to move my data into it, and I’m completely disinterested in working dependently on an “always-on” internet connection that I don’t believe is ready to support this sort of technology. I’ll get into my feelings on this platform as it approaches its June 15th launch, I’m sure, but that’s not what I’m here to talk to you about today.
While I was perusing the Chromebook Features page, I noticed a wildly defensive disclaimer at the bottom. It reads thus:
* Obviously, you’re going to need a wireless network, be willing to use it subject to the provider’s terms and conditions, and be ready to put up with its real life limitations including, for example, its speed and availability. When you do not have network access, functionality that depends on it will not be available.
Wow. Now that’s an interesting tack for a company like Google to take.
From a customer service standpoint, this approach portends a media catfight over who’s fault it is when this thing fails. (And it will.)
Are the geniuses at Google attempting to ward off the Apple/AT&T “Antennagate” juju before it even gets started?
Who approved the language in this disclaimer anyway? It reads as written by a frustrated Genius Bar staffer. Is this the tone and quality commitment we can expect from Google as Chromebook launches?
Perhaps Google still needs adult supervision after all.
What do you think? Are you “ready to put up with” Chromebook’s “real life limitations?”
Comments section below. Light it up.